Terms & Conditions – Swad Rasoi

Last Updated: [13/04/2026]

Welcome to Swad Rasoi. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Introduction

Swad Rasoi provides food services including tiffin, catering, and online food ordering. These terms govern your use of our website and services.

2. Acceptance of Terms

By using our website, placing an order, or availing our services, you agree to be bound by these Terms & Conditions.

3. Services

Swad Rasoi offers:

• Tiffin services
• Catering services
• Online food ordering
• Custom meal requests (subject to availability)

We reserve the right to modify or discontinue any service at any time without prior notice.

4. Orders & Payments

• All orders must be placed through our website, WhatsApp, or phone.
• Prices are subject to change without prior notice.
• Payments must be made in advance unless otherwise agreed.
• We accept online payments, UPI, and cash (if applicable).

5. Cancellation & Refund Policy

• Orders once placed cannot be canceled after preparation has started.
• For tiffin services, cancellation must be requested at least 24 hours in advance.
• Refunds (if applicable) will be processed within 5–7 business days.

6. Delivery Policy

• Delivery timings are estimated and may vary due to traffic, weather, or unforeseen conditions.
• Please ensure accurate delivery details are provided.
• Swad Rasoi is not responsible for delays caused by incorrect information.

7. Food Quality & Responsibility

• We maintain high standards of hygiene and quality.
• Customers are advised to consume food immediately after delivery.
• Swad Rasoi is not liable for issues arising due to delayed consumption or improper storage.

8. User Responsibilities

You agree:

• To provide accurate information while placing orders
• Not to misuse the website or services
• Not to engage in fraudulent or illegal activities

9. Intellectual Property

All content on this website (logo, images, text, design) is the property of Swad Rasoi and cannot be copied or reused without permission.

10. Limitation of Liability

Swad Rasoi shall not be held liable for:

• Any indirect or incidental damages
• Delays due to external factors
• Losses arising from misuse of services

11. Privacy

Your personal information is handled as per our Privacy Policy. We do not share your data with third parties without consent.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

13. Contact Information

For any queries or support, contact us:

📞 +91 70434 34922
📧 swadrasoi26@gmail.com
📍 Shreeji Complex, Padra, Vadodara